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	<title>Veiko Herne &#187; call center</title>
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		<title>Sky Broadband is robbing customers?</title>
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		<pubDate>Tue, 17 Apr 2007 08:03:32 +0000</pubDate>
		<dc:creator>veiko</dc:creator>
				<category><![CDATA[business issues]]></category>
		<category><![CDATA[information technology]]></category>
		<category><![CDATA[internet connectivity]]></category>
		<category><![CDATA[broadband]]></category>
		<category><![CDATA[call center]]></category>
		<category><![CDATA[uk]]></category>

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Needing to patch my finances, I signed up for a job in a Belfast call centre to provide technical support for those poor Sky customers who had bought their broadband Internet package, in the belied that they would be getting a 16MB broadband speed through their BT line from Sky.
&#160;
Having built networks and web sites since 1989, I believed that my knowledge would come to good [...]]]></description>
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